Is Konvergent only for clinics or organizations with multiple staff members?

No! Konvergent also caters to solo practitioners. Everything is the same, except you won’t be inviting additional staff members and there are limits to the number of daily text messages and emails that you can send out.


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What types of settings can benefit from Konvergent?

We initially built Konvergent with mental health in mind, but have expanded our platform to include medical and advocacy care. Konvergent can be used in university counseling centers, integrated healthcare clinics, agencies, organizations, and independent practices.


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What kinds of External Providers does Konvergent support?

Currently, we support mental health providers (including psychiatry), medical care (physician specialties), and advocacy resources. We are always open to hearing what new types of providers that we can add to our platform to help support your referral management needs.


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Do other people, institutions, or clinics have access to my database?

It's up to you! Konvergent offers organizations to make their database private or they can make their database open to the public (public users cannot make any changes to your database).

Of course you can always change your mind and switch between the two modes if necessary.


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Can I share my login?

Nope! We monitor access to ensure that everyone is playing fairly! If you have 10 staff members that access the database, then each individual needs a login. Please don’t share your login with other staff members, as this would violate our terms of service and could result in termination of Konvergent services.


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Can Konvergent be used for psychiatry?

YES! Konvergent was designed with all mental health clinicians in mind. Psychiatrists can use Konvergent as a referral database, as well as join other networks when invited.


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Can I manually input External Providers into my database?

Yes! One of the Konvergent's features is the ability to either manually add external providers one by one or in bulk by uploading a file consisting of the external providers you want in your database.


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I have more questions about billing...

Visit our Pricing Page for any questions related to billing and prices.


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Interested in other uses for Konvergent?

We’re open to expanding to other healthcare fields that need referral management services. Konvergent is also available as a whitelist product for larger companies seeking to use their own branding. Contact us and let us know how we can serve you and your patients.


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How long do I have to use Konvergent for?

You can use Konvergent for as long as you would like. No contracts and you are free to cancel at any time.


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How often am I billed for Membership subscription?

You can choose between monthly, quarterly, biannual, or annual payments. If you are an institution that needs to go through departmental channels such as procurement, please email us at admin@konvergent.io.


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